Shipping Policy

We currently ship within the United States.All orders are processed and shipped within 2–3 business days of being placed. Orders may take a little longer to process during holidays, weekends, or periods of high order volume. Once your order has shipped, you will receive a tracking number so you can follow its progress.

WHEN WILL I RECEIVE MY ORDER?

Delivery times vary depending on your location and the shipping service used. Most orders arrive within 3–7 business days after shipping, though some may arrive sooner.
Please allow additional time for delivery during holidays and periods of increased shipping volume.

WHAT HAPPENS IF I DON'T RECEIVE MY ORDER?

Every order is shipped with tracking, so you can monitor its progress from shipment through delivery.

If your order is delayed, hasn’t arrived within the expected timeframe, or your tracking information shows a delivery issue, please contact us at support@ollasandgardening.com with your order number. We’ll do our best to help locate your package and resolve the issue.